FAQ'S

Q       How much in advance should the booking be made?
A       We would require you to make the booking at least a fortnight in advance

Q       Can I choose the floor and room?
A       Yes, provided your choice of floor and room is available at the time of your booking.

Q       Is transport facility available for in-city travel / sight seeing etc.?
A       Yes. Please inform us in advance or at the time of your booking about your requirement for transport.

Q       Is the Kitchen open 24 hours or during specific times?
A       The kitchen is open 6.00 am up to 11.00 pm

Q       What are the other facilities available?
A       Refer to the services section for all details.

Q       How is the billing done for?
              1 Vehicle Usages
              2 Restaurant
              3 Laundry Service
              4 Secretarial Services
A       These additional services will be billed as per your usage and will be included in your room bill and handed over at the time of check out.

Q       Is there any pick up and drop facility available
A       YES, We have pick up and drop facility on payment

Q       We have children; can we get extra beds/cots in the room?
A       Yes, We will provide Extra Mattress

Q       How can I make a group reservation?
A       Just write a mail with all details to marketing@nortels.co.in

Q       We have children; can we get extra beds/cots in the room?
A       Yes, We will provide Extra Mattress

Q       What about late night check-in?
A       Yes, We are following 24 Hours Ch In Ch Out Proceedure

Q       Is any tax or services charges additional?
A       Room tariff is exclusive of any taxes.